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The Customer Experience. Everything is all about storytelling and creating a customer experience that people want to shout about from the rooftops.

The Customer Experience. Everything is all about storytelling and creating a customer experience that people want to shout about from the rooftops.

I’m delighted to have been asked to contribute to the April edition of the Wedding Business Magazine.  The topic for this issue is the Customer Experience. You only have one chance to make a first impression. The first time a potential client interacts with your...